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FAQs
Many of our customers have the the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here is a list of the most common questions and answers provided for customers. más informaciones
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Cambios/cancelaciones órdenes
You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods. más informaciones
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Métodos de pago válidos
Payment for all goods must be made by credit or debit card. We accept payment with: Visa, MasterCard, American Express and Discover. más informaciones
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Información de envío
We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. más informaciones